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Amy Gilfillan loves her clients! With customer service ingrained through her past work in hospitality before running her own small business, she enjoys making people happy and finds it satisfying just to see a smile on someone’s face. “Knowing I did that makes me happy,” she says.
Having owned her own home, and now renting, Amy understands the landlord/tenant dynamic intimately from both sides. She takes pride in maintaining the gardens of her own rented property and ensures overall cleanliness is up to the highest standards. “I feel any property should be cared for by a tenant to ensure the property maintains its quality, appeal and overall upkeep”, she says. “I also believe that whether it is your own home or a rental property, general care of any home shows who you are as a person”.
Amy’s aim at Ross-Hunt Real Estate is to demonstrate the excellent service and advice that encourages people to be a tenant or a Landlord through the company. Her eye for detail, seeing that properties are maintained and looked after by the tenant will ensure her landlords are happy. She ensures service and management here at Ross-Hunt Real Estate is first class. Not only does she make sure tasks are completed in a timely manner and followed up, but she strives to keep both tenant and landlord in the loop of all that affects the property.
Amy’s passion for her clients and aim to be the best she can is supported by her studies in Certificates II and IIV and her Diploma of Business Management.
I rent a property from Ross-Hunt. Every step along the way has been great. They made sure I was updated at every step of the process. The approval process was swift and painless. After moving in I found that NBNCo had not set up the property properly for NBN services. Amy from Ross-Hunt helped get issue sorted between the body corporation and NBNCo with no fuss. Never was I under the impression that I was just another hassle (as previous rental agents have made me feel). When it’s time for me to move on from current rental, Ross-Hunt will be the first agent I call on for finding me a new place. Five stars without the slightest hesitation