Managing Owners Corporations (or body corporates) is a complex business and requires the skills of experts in the field.
Ross-Hunt Real Estate manages in excess of 1150 Owners Corporations covering residential, commercial, retail and industrial properties across the Melbourne metropolitan area.
The owners corporation management team operates a fully computerised process offering specialist advice, personalised service and professional management.
All our Owners Corporations have a dedicated portfolio manager appointed to their property, helping to ensure a continuity of service and also allowing for a good working relationship to be established between the Owners Corporation Committee and their dedicated manager.
Repairs & Maintenance
The appearance and value of your property is determined by the way it is maintained. Ross-Hunt Real Estate has experienced and competent contractors who are skilled to carry out most types of repairs and maintenance to your owners corporation property. All our contractors are fully compliant with current Occupational Health & Safety legislation.
For all after hours emergencies we provide our Owners Corporations with a 24/7 after hours emergency repairs and maintenance service.
Call +61 (3) 9830 4044
All Inclusive Management & Administration Charges
It is important to us that all charges and fees that our Owners Corporations incur are above board and reasonable. Our management and disbursement charges are all inclusive of the service that we provide to our Owners Corporation Client.
Under our management you will NOT be charged extra fees for any of the following services:
- ABN registration (annual)
- Archiving/storage charges
- postal ballot charges
- accounting charges (unless OC is registered for GST and require BAS Preparation services)
- organising repairs and maintenance charges
- handling insurance claims
- travel charges for meetings and attending the property
- charges for holding the AGM
- charges for auditing financials
- correspondence (phone, email and post) charges
- charges for meetings that exceed an hour in duration
- Website or Internet maintenance fees
- Charges for change of address or personal details
- Providing Owners Corporation financial information
All of the above services are included within our standard management & disbursement fees
The most likely circumstance in which we will issue extra charges to an Owners Corporation is if we have had to attend VCAT on behalf of an Owners Corporation or if we have to hold a meeting in addition to the AGM. The charges for attending such these services are: $175 per hour during business hours and $275 per hour outside of business. Whilst our agreement includes most of our normal service, issues such as building defects, cannot reasonably be included in our normal service fee due to the extensive amount of preparation and specialist expertise involved. *The hourly charge of $275 also applies to AGM’s for Owners Corporations of 6 lots or less that wish to hold Annual General Meetings outside of office hours (9am-5pm).
We prepare and mail contribution statements, collect contributions and levies as required and pay all disbursements on behalf of the Owners Corporation as they become due. A total financial statement, as at the end of each accounting period, is provided to all members with the notice of annual general meeting.
We operate an efficient and effective system of debt collection whereby defaulters are carefully recorded and reminded of their indebtedness. Appropriate recovery action is taken when authorised by the Owners Corporation.
Upon appointment as your Owners Corporation management agent, we will convene a meeting of the Owners Corporation in accordance with current legislation. Meetings can be held in one of our own meeting rooms or at another location that suits your requirements. The manager of your property attends the Annual General Meeting (AGM) and acts as chairperson as required. The minutes, together with the approved budget, are forwarded to all members after the completion of the meeting.
Looking to change to a new Owners Corporation Manager?
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"Our Owners Corporation has only been managed by Ross Hunt Real Estate over the last few months and we are already pleasantly surprised by the professionalism and quality of service received over this short period of time. Our Ross Hunt Real Estate manager responds quickly to our emails and phone calls. This year, we are due to complete several major repair works on our property for which our manager is actively organising quotations and assisting us in establishing a realistic scope of work for the next two years. I would happily recommend Ross Hunt Real Estate to anyone. "
Celine - Malvern
"For the last 2 years in my position as Chairperson of the property I live in – I have on many occasions called on the assistance of Alex for all sorts of peculiar problems as well as necessary repairs & works to be arrange which are never ending Thanks to Alex’s hard work everything is sorted out for me & this takes away the stress & makes my life so easy! Thank you Alex for your quick responses & fantastic support for our Carnegie property!"
James – Carnegie
"We have been with Ross-Hunt for nearly 3 years now and are extremely happy with the service provided by our Owners Corporation Manager. Everything runs very smoothly and there are rarely any issues. Should unforseen issues arise, they are handled in a very prompt and efficient manner by our manager."
Ben – Surrey Hills
"The high level of standards Ross Hunt has set in terms of providing great service is very hard to beat. Carol in particular has always been very diligent in her role as a manager of our Apartment Owners Corporatiom. She has followed up on any issues quickly and effectively. Carol goes out of her way to find the best contractors while keeping costs to the minimum. Our property is well taken care of and we as chairs could not be happier. I would not hesitate to recommend Ross Hunt's services. "
Anu - Box Hill